1. Information We Collect

We may collect the following types of information when you interact with Koseli:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
• Order Details: Information related to your purchases and transaction history.
• Browsing Information: IP address, browser type, and browsing behavior through cookies and similar tracking technologies.
• Communication Data: Messages, inquiries, or feedback submitted through our website or customer service channels.

2. How We Use Your Information

Koseli uses your information for the following purposes:

• To process and fulfill your orders, including payment processing and delivery.
• To communicate with you about your orders, promotions, and customer support.
• To personalize your shopping experience and improve our website functionality.
• To comply with legal obligations and prevent fraudulent activities.
• To send marketing updates, with your consent, about our latest products and offers.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors such as payment processors, shipping companies, and IT service providers who assist in delivering our services.
• Legal Authorities: When required to comply with legal obligations or protect Koseli’s rights.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Koseli uses cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Restrict or object to certain data processing activities.
• Request data portability where applicable.

To exercise your rights, please contact us at koseligifts1@gmail.com

7. Changes to This Privacy Policy

Koseli may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.