Terms of Service

Welcome to Koseli! These Terms of Service outline the rules and regulations for using our website and services. By accessing or purchasing from Koseli, you agree to comply with these terms.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental permission.
  • We reserve the right to modify these Terms at any time. Continued use of the site after changes implies acceptance.
  • Any breach of these Terms may result in the termination of your access to our services.

 

2. Orders and Payments

  • All prices listed on our website are in $ and are subject to change without notice.
  • We accept various payment methods, including credit/debit cards and digital payment platforms.
  • Orders are only processed once full payment is received.
  • Koseli reserves the right to cancel or refuse any order for reasons such as product unavailability, payment issues, or suspected fraudulent activity.

 

3. Shipping and Delivery

  • We strive to process and dispatch orders within the estimated timeframe provided at checkout.
  • Delivery times vary based on location and courier services.
  • Koseli is not responsible for delays due to unforeseen circumstances such as customs issues or courier delays.
  • Customers are responsible for providing accurate shipping details. Koseli is not liable for lost shipments due to incorrect addresses.

 

4. Returns and Refunds

  • We accept returns for eligible products within 7 days of delivery, provided items are in their original condition.
  • Refunds are processed after the returned item is inspected.
  • Certain items such as personalized or perishable goods may not be eligible for return.
  • Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

 

5. Intellectual Property

  • All content on the Koseli website, including images, text, and logos, is the property of Koseli and is protected by copyright and trademark laws.
  • Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

 

6. Limitation of Liability

  • Koseli is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.
  • We do not guarantee uninterrupted access to our website and are not responsible for technical issues beyond our control.

 

7. Governing Law

  • These Terms are governed by the laws of United States of America. Any disputes shall be resolved in the appropriate courts of this jurisdiction.